[ONLINE] Sales Techniques & Negotiation – 04 June

Sales and customer service are vital parts of any business.

Sales is the process of understanding customer needs and offering products or services that provide value. It’s more than making transactions—it’s about building trust and long-term relationships that drive business growth.

Effective selling uses techniques like consultative and relationship selling, where the focus is on helping customers find the right solution. Value-based selling highlight customer needs and the real benefits of a product rather than just its features.

The key stages of sales include prospecting, approaching, presenting, handling objections, closing, and following up. Great salespeople listen actively, solve problems, and maintain strong customer connections, leading to lasting success.

Instructed by: Emanuel Zammit. in: Uncategorized

Seminar Description

Sales and customer service are vital parts of any business.

Sales is the process of understanding customer needs and offering products or services that provide value. It’s more than making transactions—it’s about building trust and long-term relationships that drive business growth.

Effective selling uses techniques like consultative and relationship selling, where the focus is on helping customers find the right solution. Value-based selling highlight customer needs and the real benefits of a product rather than just its features.

The key stages of sales include prospecting, approaching, presenting, handling objections, closing, and following up. Great salespeople listen actively, solve problems, and maintain strong customer connections, leading to lasting success.

CPE

Qualifies for 2 CPE Core hours

Course Fee

The course fee is €60 for Non-Members €55 for Members. The fee covers seminar participation and access to event resources. Login details will be provided closer to the date.

A receipt will be issued to all participants.

Event Resources

Participants will receive the event resources by email.

Additional Information

For more information, kindly use the following communication mediums:

T: 21 58 53 74   M: 77 01 17 19   E: info@skillsmalta.com      Webpage: www.skillsmalta.com